How it works

Simple payment steps for dependable pet care.

Shannon keeps payment clear from the start, so you know what is due, when it is due, and how your care plan is confirmed.

A $50 deposit reserves approved care.

It is applied to your final service total, with the remaining balance due before care begins.

  1. 01

    Share your care request

    Choose the care service and preferred dates, then share the details Shannon needs to review your pet’s routine and care needs.

  2. 02

    Review the care plan

    Shannon confirms availability, the right visit schedule, and any travel, holiday, additional-pet, or special-care details. House sitting is daytime or requested overnight visits—not an overnight stay.

  3. 03

    Reserve with your deposit

    Once your request is approved, a secure $50 online deposit, cash or check also accepted, reserves your care. The deposit is applied to your final service total.

  4. 04

    Settle the remaining balance

    Shannon shares the remaining balance for your confirmed plan. It is due 48 hours before the first scheduled visit, so care can begin with everything in place.

A few payment details to know

What the deposit covers

The $50 deposit holds approved care and is applied to your final service total. It is not an extra service charge.

If your plans change

Cancel or reschedule at least 48 hours before the scheduled care window to refund or transfer your deposit once to a new available date. Cancellations inside 48 hours forfeit the deposit.

No surprise charges

Any added travel, holiday, additional-pet, or special-care charge is confirmed with you in writing before booking.

Ready to make a care plan?

Start with a meet and greet or send your care request when you know the dates you need.

Request care